Language Access Consulting
If you are looking to expand your language services, optimize your processes, build a more cohesive language access plan, or if you need a service that is outside of the parameters of your existing workflows, it can be difficult to know where to start. Our consulting services are set up to solve this problem through dialogue, industry insights, and creative custom solutions.
We help our clients expand their language services and adapt to evolving needs. This reinforces our ultimate goal: enabling immigrants and individuals with limited English proficiency (LEP) to access essential services in any language.

Addressing Your Biggest Challenges
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Working with translation or interpreting services for the first time
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Building or expanding a formal language access plan
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Staying in compliance with a new regulation
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Writing and evaluating a Request for Proposals
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Ensuring bilingual staff are qualified in their language(s)
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Changing providers without disruption to services
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Easing a tight budget with creative cost saving solutions
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Getting the most out of translation tools and technology
Tailoring Solutions To Your Needs
Whatever your situation, our professionals work with you to define a proactive approach that will solve your needs. Read below to learn more about some of the services we offer.
Create Effective Language Access Plans
Systemize your approach to language access by creating a new plan or expanding your existing one. Language access plans can be as simple or as complex as you desire and can always be improved or expanded in the future. By laying out your plan and sharing it within your organization, you streamline implementation of services, stay focused, keep on track with your budget, and ensure that your services are reaching the people who need them.
Set your procurement process up for success
When it comes to procuring language services, finding the right fit for your organization can be challenging. You need to make sure that you are asking the right questions and evaluating the things that matter most in a new provider. Delays in the procurement process can be costly, and selecting the wrong provider causes more issues down the road. We provide consultation services on setting up your RFP for success, understanding pricing structures, asking the best questions, adapting to regulations, and managing your translation or interpreting budget.
Evaluate Your Bilingual Employees
If you have bilingual staff who are performing their duties in another language, you need to trust that they are qualified to do so. Depending on your industry, you may be required to submit proof of this to the authorities. Avantpage will test their linguistic skills at time of hire or as an ongoing, periodic assessment. Our written and oral evaluations are designed to assess an individual’s ability to perform their duties within your specific industry, with emphasis on medical, government, or other domain-specific terminology.
Ensure Smooth Vendor Transitions
One of the biggest obstacles we see to changing language services providers is a fear of change. It can be daunting to think about introducing a new company, changing contacts, training your staff on a new process. Avantpage can advise on this, including best practices for transferring translation memory files, creating a simple introduction and training for your teams, sharing your preferences and goals with a new company. Change can be seamless and free of disruption if you plan in advance.
Optimize Your Processes
There are many ways in which a translation workflow can be optimized. Doing so can save you time and money and increase quality and consistency. There is no one-size-fits-all solution for this, but our specialists will work with you to evaluate your current processes and make suggestions for improvements. One or more of the following may be right for your organization.
– Translation memory and glossary management: important for any organization and particularly powerful in a multi-vendor environment.
– Pre-translation of templates: great if you are translating a new type of letter, form, or other standardized format in high volumes.
– AI-powered workflows: identify areas to safely implement AI into the translation process, saving time and money without compromising quality.
Client Testimonials
Struggling to create an LAP that serves diverse communities?
Our guide breaks it down into 10 essential sections, tailored to help you design an plan based on common language access plan components. Download now to simplify your LAP creation process.
Frequently Asked Questions About Language Access Consulting Services
What is language access consulting?
Language access consulting empowers organizations to enhance communication with limited English proficiency (LEP) populations, ensuring equitable access to services and fostering inclusivity. Language consulting helps organizations improve accessibility, adhere to regulatory guidelines, and promote fair-minded practices that support diverse communities. This ensures that every person, regardless of language ability, receives the same level of service and care.
What industries benefit from language consulting services?
Healthcare, government, elections, legal, education, and corporate sectors all benefit from language consulting, ensuring accurate communication and compliance with regulations like Title VI and Section 508.
How do I know if my bilingual employees are qualified?
We provide written and oral evaluations to assess linguistic proficiency, ensuring your bilingual staff meet industry-specific language requirements. Learn more about our bilingual employee assessments.
What type of training programs do you offer for language access services?
We offer customized training programs that equip your team with the skills needed to effectively support individuals facing language barriers. These training services include everything from cultural competence to practical tools for managing language access services. Whether it’s for healthcare providers, government employees, or other sectors, our on-site training ensures your staff is prepared to assist diverse populations.
How can Avantpage language consulting improve the functionality of my organization?
With language access consulting, your organization can enhance its functionality by ensuring that language is no longer a barrier to communication. This helps improve patient outcomes in healthcare, ensures compliance in government services, and fosters inclusion in public and private sectors. Our training programs help staff overcome language barriers efficiently, ensuring smoother operations and more effective cost utilization.