Language Access Consulting

Systemize your approach to language access by creating a new plan or expanding your existing one. Language access plans can be as simple or as complex as you desire and can always be improved or expanded in the future. By laying out your plan and sharing it within your organization, you streamline implementation of services, stay focused, keep on track with your budget, and ensure that your services are reaching the people who need them.

When it comes to procuring language services, finding the right fit for your organization can be challenging. You need to make sure that you are asking the right questions and evaluating the things that matter most in a new provider. Delays in the procurement process can be costly, and selecting the wrong provider causes more issues down the road. We provide consultation services on setting up your RFP for success, understanding pricing structures, asking the best questions, adapting to regulations, and managing your translation or interpreting budget.

If you have bilingual staff who are performing their duties in another language, you need to trust that they are qualified to do so. Depending on your industry, you may be required to submit proof of this to the authorities. Avantpage will test their linguistic skills at time of hire or as an ongoing, periodic assessment. Our written and oral evaluations are designed to assess an individual’s ability to perform their duties within your specific industry, with emphasis on medical, government, or other domain-specific terminology.

One of the biggest obstacles we see to changing language services providers is a fear of change. It can be daunting to think about introducing a new company, changing contacts, training your staff on a new process. Avantpage can advise on this, including best practices for transferring translation memory files, creating a simple introduction and training for your teams, sharing your preferences and goals with a new company. Change can be seamless and free of disruption if you plan in advance.

There are many ways in which a translation workflow can be optimized. Doing so can save you time and money and increase quality and consistency. There is no one-size-fits-all solution for this, but our specialists will work with you to evaluate your current processes and make suggestions for improvements. One or more of the following may be right for your organization.

– Translation memory and glossary management: important for any organization and particularly powerful in a multi-vendor environment.
– Pre-translation of templates: great if you are translating a new type of letter, form, or other standardized format in high volumes.
– AI-powered workflows: identify areas to safely implement AI into the translation process, saving time and money without compromising quality.

Language access consulting empowers organizations to enhance communication with limited English proficiency (LEP) populations, ensuring equitable access to services and fostering inclusivity. Language consulting helps organizations improve accessibility, adhere to regulatory guidelines, and promote fair-minded practices that support diverse communities. This ensures that every person, regardless of language ability, receives the same level of service and care.

Healthcare, government, elections, legal, education, and corporate sectors all benefit from language consulting, ensuring accurate communication and compliance with regulations like Title VI and Section 508.

We provide written and oral evaluations to assess linguistic proficiency, ensuring your bilingual staff meet industry-specific language requirements. Learn more about our bilingual employee assessments.

We offer customized training programs that equip your team with the skills needed to effectively support individuals facing language barriers. These training services include everything from cultural competence to practical tools for managing language access services. Whether it’s for healthcare providers, government employees, or other sectors, our on-site training ensures your staff is prepared to assist diverse populations.

With language access consulting, your organization can enhance its functionality by ensuring that language is no longer a barrier to communication. This helps improve patient outcomes in healthcare, ensures compliance in government services, and fosters inclusion in public and private sectors. Our training programs help staff overcome language barriers efficiently, ensuring smoother operations and more effective cost utilization.

Yes. We assist organizations with RFP development, vendor evaluation, pricing analysis, and contract structuring. Our consulting services help reduce procurement risk and ensure selected providers meet quality, security, and compliance requirements.

By standardizing workflows, improving documentation, and strengthening oversight, language access consulting helps organizations minimize service disruptions, audit findings, compliance violations, and legal exposure. Our approach focuses on building sustainable systems rather than short-term fixes.

Yes. We provide customized training programs for administrators, frontline staff, and compliance teams. Training focuses on regulatory obligations, internal procedures, vendor coordination, and best practices for managing language access services effectively.

Engagements vary based on organizational size, regulatory complexity, and project scope. Some organizations require short-term assessments, while others engage in multi-phase consulting programs focused on long-term program development and governance.