Professional Interpreting Services
When you need to communicate in real time, Avantpage’s professional interpreting services help your organization communicate clearly and effectively across languages. We provide over-the-phone interpreting (OPI), video remote interpreting (VRI), and in-person interpreter services to support multilingual communication in a variety of scenarios, from medical appointments and member service calls to public services and elections.
Our interpreting solutions can support both scheduled and on-demand communication needs, helping organizations choose the right interpreting format based on urgency, setting, audience, and level of interaction. This flexibility makes it easier to maintain clear communication across recurring appointments, meetings, service interactions, and other multilingual touchpoints.
We work with a vast network of talented and professional interpreters to provide interpreting services in more than 150 languages, including American Sign Language (ASL). Our interpreters are 100% fluent in their working languages, accredited, domain specialized, and possess a minimum of three years of experience.
You no longer need to coordinate with multiple individuals or agencies to fulfill your interpreting needs. Avantpage has a solution for you, whatever your situation. Improve outcomes and foster more fulfilling interactions with professional interpreter services.
Professional Interpreting Experts for Your Industry
When your organization needs professional interpreting services, choosing a provider with industry-specific expertise is essential for clear and accurate communication. With decades of experience supporting health plans, hospitals, and government agencies, Avantpage understands the terminology, compliance requirements, and communication needs of regulated industries. Our qualified interpreters are selected for their subject matter expertise and trained to adapt their communication style to different settings, including phone calls, video appointments, and in-person events.
Healthcare Interpreting:
Connecting You to Patients
What Kind Of Interpreting Service Do I Need?
Different communication needs require different types of professional interpreting services. Avantpage offers remote interpreting services, including over-the-phone interpreting (OPI) and video remote interpreting (VRI), as well as onsite and event interpreting. The right option depends on the setting, urgency, audience, and level of interaction required.
OVER-THE-PHONE INTERPRETING (OPI) SERVICES
Our over-the-phone interpreting services (OPI) provide convenient access to professional interpreters for real-time, multilingual communication. Ideal for on-demand support, phone appointments, emergency calls, and member or customer helplines, OPI helps organizations communicate clearly without requiring an interpreter to be physically present.
VIDEO REMOTE INTERPRETING (VRI) SERVICES
Our video remote interpreting services (VRI) connect organizations with professional interpreters through video calls for on-demand or scheduled appointments. This solution supports real-time communication with visual interaction, making it especially useful for medical consultations, hospital visits, and other situations where seeing participants can improve understanding.
ONSITE INTERPRETER SERVICES
Ideal for in-person interactions, onsite interpreting services leverage visual cues and eliminate the need for technology. An interpreter, skilled in both spoken and sign language, visits your location to assist during appointments, meetings, or events.
EVENT INTERPRETER SERVICES
Interpreting teams join your virtual or onsite event and enable multilingual communication in as many languages as you need. They’ll also help with chat moderation and provide technical support for virtual events.
Client Testimonials
On-Demand Interpreting Services with Trusted Interpreters
When communicating with limited English proficient (LEP) individuals, fast and reliable access to qualified professional interpreters is critical. Avantpage’s on-demand interpreting services connect organizations with interpreters through our remote interpreting platform, AvantInterpret, in as little as 30 seconds.
Whether the need involves healthcare, legal, government, or other essential services, our remote interpreting solutions help organizations provide timely multilingual communication when it matters most.
Incorrect language IDs causing delays, errors, and wasted budget?
Our “I Speak” printout features 20 common languages with translations in both English and the source language, allowing individuals to easily point to their language, ensuring staff can quickly identify and provide the correct interpreter.
Frequently Asked Questions About Interpreter Services
What Are Professional Interpreting Services, and Why Are They Important?
Professional interpreting services enable clear, real-time communication between people who speak different languages. These services help healthcare providers, government agencies, and other organizations communicate effectively with individuals with limited English proficiency (LEP). Qualified interpreters also support accessible communication for deaf and hard-of-hearing individuals through sign language interpreting, helping organizations promote language access, inclusion, and informed decision-making.
How do I know if I need an interpreter?
If you or someone you’re communicating with does not speak or understand the language being used, an interpreter is essential. This is particularly important in sensitive situations, such as when healthcare providers need to explain medical information or when an individual is seeking critical services through government programs. It’s important to use professional interpreters instead of relying on family members, especially for complex topics like medical records or legal matters. Learn about the qualifications our legal interpreters must have before they work with you.
How quickly can I access an interpreter?
Avantpage offers on-demand interpreter services through our platform, AvantInterpret, allowing you to connect with a professional interpreter in as little as 30 seconds. Whether you need an interpreter for a quick phone call, a video consultation, or an in-person meeting, we ensure seamless, fast access to language services.
If you’re ready to hire an interpreter, connect with our team to get started!
What languages do you provide interpreters for?
Avantpage offers language services in over 150 languages, including Spanish, French, Mandarin Chinese, and languages of lesser diffusion like indigenous languages. Whether you need an interpreter for a medical visit or for a government appointment, we have you covered with interpreters fluent in your client’s preferred language.
Do you provide language services to people with disabilities?
Absolutely! Interpreter services are crucial for individuals with disabilities, including those who are hard of hearing or deaf, by ensuring effective communication for individuals with disabilities in various settings, including medical appointments, meetings, and events. Our sign language interpreters ensure that individuals with disabilities can fully engage and understand the services they are receiving. Learn how to work with a sign language interpreter.
What Is the Difference Between Over-the-Phone and Video Remote Interpreting Services?
Over-the-phone interpreting services (OPI) connect organizations with professional interpreters through audio calls, making them ideal for urgent requests, customer support, and telephone appointments. Video remote interpreting services (VRI) use video technology to provide real-time communication with visual interaction, which can be especially helpful for medical consultations and situations where nonverbal communication matters. Avantpage offers both options to accommodate different communication needs.