AvantSend
AvantSend: Translate, Print, and Mail in a Day
AvantSend simplifies healthcare member communications management by bringing translation, printing, mailing, and tracking into one streamlined member communications platform. Built for healthcare organizations and health plans managing high-volume multilingual communications, AvantSend helps teams reduce operational complexity while maintaining visibility across the delivery process.
SAME-DAY PRINT AND MAIL
Move critical member communications from production to delivery faster with integrated healthcare print and mail services, built-in quality checks, and streamlined workflows designed for time-sensitive communications.
BUILT-IN ACCESSIBILITY
Support accessible member communications with workflows designed around healthcare privacy, ADA accessibility, and Section 508 requirements. AvantSend helps teams prepare readable, inclusive communications across supported formats and channels.
REAL-TIME TRACKING
Track member communications from intake through delivery confirmation. Centralized status, timeline, and delivery data give teams greater visibility across high-volume communication workflows and help reduce manual follow-up.
ONE PARTNER, ZERO HASSLE
AvantSend brings translation, fulfillment, mailing, and tracking together in one member communications platform, reducing vendor complexity and giving healthcare teams greater visibility from file intake to mailbox delivery.
Find the Right AvantSend Plan for Your Member Communications Workflow
Compare AvantSend plans based on your healthcare member communications volume, workflow requirements, accessibility needs, and automation goals. Flexible options help healthcare organizations and health plans choose the level of support that best fits their operational needs.
For teams starting to automate securely and simply.
- Up to 30 users
- Basic support
- Pre-translation tools
- Compliance tracker
- Alternative formats (Braille, large print)
- Continuous IT monitoring
For organizations ready to scale automation and control.
- Unlimited users
- Silver support
- Everything in Express plus:
- Style guide & term base setup
- Custom MT/AI engine
- Advanced reports & invoicing
- SFTP integration
For large teams needing full integration and precision.
- Unlimited users
- Gold support
- Everything in Business plus:
- Full API connection
- Document composition engine
- Dedicated account management
- Custom implementation support
From Intake to Delivery in One Member Communications Workflow
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Upload securely through your preferred channel
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Set translation, printing, and mailing options
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Protect PHI with built-in pre-translation masking
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Support accessibility with ADA-ready formats
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Print, mail, and confirm delivery in real time
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Access instant audit-ready reporting
Automate Healthcare Member Communications with Confidence
AvantSend adapts to your workflow—whether you are beginning to automate healthcare member communications or scaling complex print and mail workflows across regions. Book a demo to see how AvantSend can support your members’ communication needs.
How a top health plan scaled 250% and stayed compliant
When multilingual member communication demands surged overnight, this leading health plan relied on AvantSend to handle 250% more volume—supporting same-day mailings and compliance requirements during major volume spikes such as Open Enrollment.
Focus on impact,
not logistics
From intake to mailbox, AvantSend helps streamline healthcare member communications by reducing administrative work, simplifying coordination, and keeping complex delivery workflows moving efficiently in the background. This allows teams to focus more time on member outreach, program priorities, and measurable results.
All-in-One Access
with AvantPortal
Manage translation, accessibility, fulfillment, and reporting from one centralized environment. AvantSend works within AvantPortal to give teams easier access to member communication workflows, reduce unnecessary handoffs, and improve visibility across projects.
Effortless Compliance
Oversight
Track and verify every communication effortlessly. The Compliance Tracker records audit trails, delivery confirmations, and approval histories, helping you meet regulatory standards with confidence and reduce hours of manual documentation.
Same-Day HIPAA-Compliant Mailing with Real-Time Tracking
Deliver critical healthcare member communications within hours, not days. AvantSend supports HIPAA-compliant mailing services with same-day processing and real-time tracking from print through delivery, giving teams greater visibility into when each communication is processed, mailed, and delivered.
AvantShield Data
Protection
AvantShield uses proprietary masking technology to help protect sensitive PHI and PII before translation, printing, or fulfillment. By reducing unnecessary exposure to protected information throughout the member communications workflow, AvantShield supports healthcare organizations with privacy-focused processes and HIPAA-related requirements.
Frequently Asked Questions
How does AvantSend simplify healthcare member communications management?
AvantSend brings translation, accessibility, fulfillment, mailing, tracking, and reporting into one centralized workflow. This helps healthcare organizations reduce vendor handoffs, improve visibility across member communications, and manage complex multilingual delivery processes more efficiently.
How does AvantSend support HIPAA-related member communication workflows?
AvantSend includes privacy-focused workflows and technologies designed to support healthcare organizations handling sensitive member information. Features such as PHI masking, controlled processing, tracking, and reporting help teams manage multilingual communications with heightened privacy and security requirements.
Can AvantSend support high-volume communications across multiple languages?
Yes. AvantSend can help organizations route multilingual content through the appropriate translation and delivery workflows while centralizing project visibility. This is especially useful for health plans managing recurring or high-volume member communications across multiple languages and regions.
How fast can AvantSend process member mailings?
Depending on plan and volume, most organizations see 24- to 48-hour turnaround times from file intake through mailing and delivery.
Does AvantSend integrate with existing healthcare systems?
Yes. AvantSend offers API and SFTP integrations that can connect with CRM, CMS, and data management tools.
How does AvantSend pricing work?
Pricing varies by communication volume, automation needs, and support level. Compare plans or request a personalized demo to find the best fit for your organization.
Explore AvantSend Together
Facing volume spikes, tight deadlines, or growing language needs? We’re here to collaborate on a solution that works for your team and your members: seamless, compliant, and built around your goals.