Platform Interpreting
When healthcare organizations, government agencies, and other teams need to communicate with individuals with limited English proficiency (LEP) in real time, finding the right interpreter quickly and securely is essential. Language access teams need a reliable way to connect people with qualified interpreters without adding complexity to already demanding workflows.
AvantInterpret is Avantpage’s remote interpreting platform, designed to provide on-demand interpreting through a network of qualified professionals for over-the-phone interpreting (OPI) and video remote interpreting (VRI). With secure, 24/7 access to interpreters in more than 150 languages, organizations can support timely communication, expand language access, and keep the focus on what matters most: the conversation.
Benefits of Remote Interpreting with AvantInterpret
Whether you need ongoing interpreter access for a patient advice line, scheduled remote interpreting for community meetings, or on-demand interpreting for an unexpected need, AvantInterpret helps organizations connect with qualified interpreters when and where communication is needed.
The platform supports healthcare organizations, government agencies, and other teams serving individuals with limited English proficiency (LEP), with features designed to make remote language access more efficient, accessible, and easier to manage.
AvantInterpret includes the following features:
-
Remote Access
-
No Minimum Fee
-
On-Demand Interpreting
-
No Set-Up Fees
-
150+ Languages
-
Local Interpreters
-
Specialized Interpreters
-
Regulatory Compliance
-
Phone Line and Web App
-
Reporting and Data
When to Use AvantInterpret for Remote Interpreting
Over-the-Phone Interpreting (OPI): AvantInterpret provides on-demand interpreting for appointments, helplines, call centers, and other situations where organizations need immediate language support. Staff can connect with qualified interpreters using a dedicated access number, a traditional phone line, or the AvantInterpret desktop or mobile app.
This option supports healthcare organizations, government agencies, and other teams communicating with individuals with limited English proficiency (LEP). With interpreters available 24/7, organizations can provide language access whenever communication needs arise.
Video Remote Interpreting (VRI): AvantInterpret provides access to qualified interpreters through a video remote interpreting platform, allowing participants to communicate face-to-face when visual context is important. Teams can select the required language, including ASL, and connect with an interpreter through the AvantInterpret app.
VRI can support medical appointments, hospital communications, government interactions, business meetings, and other situations where visual cues improve understanding. The same AvantInterpret platform also provides access to sign language interpreters when needed.
If you’re looking for support with a virtual event, meeting, or conference, AvantInterpret may not cover your event needs. Our interpreters are available to join the meeting platform of your choice, and you can read more at our Interpreting Services page.
Simplify Remote Interpreter Access with AvantInterpret
AvantInterpret gives organizations fast, secure access to qualified interpreters in 150+ languages by phone or video. With on-demand interpreting available across devices, teams can support multilingual communication without complex setup or unnecessary delays.
Frequently Asked Questions About Remote Interpreting with AvantInterpret
What is AvantInterpret and how does it support language access?
AvantInterpret is Avantpage’s remote interpreting platform, providing organizations with real-time access to qualified interpreters in more than 150 languages. Through over-the-phone interpreting (OPI) and video remote interpreting (VRI), healthcare organizations, government agencies, and other teams can provide timely language access for individuals with limited English proficiency (LEP).
When should I use over-the-phone interpreting (OPI) versus video remote interpreting (VRI)?
Over-the-phone interpreting is useful for helplines, call centers, appointments, and other situations where fast, audio-only language support is sufficient. Video remote interpreting (VRI) is better suited to interactions where facial expressions, gestures, or other visual cues improve communication, including many healthcare, government, and ASL interactions. AvantInterpret provides both options through one remote interpreting platform.
Is AvantInterpret compliant with healthcare and privacy regulations?
Yes. AvantInterpret supports HIPAA-compliant interactions and adheres to strict confidentiality standards. This makes it a trusted choice for healthcare facilities, government agencies, and legal settings where high-quality interpretation and privacy are non-negotiable.
Does AvantInterpret support American Sign Language (ASL)?
Absolutely. Our video interpreting platform offers instant access to qualified ASL interpreters, ensuring deaf and hard-of-hearing individuals have full access to information and services in real time.
What makes AvantInterpret more cost-effective than other interpreting options?
AvantInterpret has no set-up fees, no minimum usage requirements, and flexible pricing. This allows organizations of all sizes to access cost-effective language services without compromising on quality or accessibility.
Can AvantInterpret be used for multilingual events or virtual meetings?
While AvantInterpret supports live interactions, remote simultaneous interpretation for large-scale events or conferencing is handled outside the platform. For those needs, our conference interpreters can join the event platform of your choice—learn more via our main Interpreting Services page.
How does AvantInterpret help organizations manage on-demand language access?
AvantInterpret gives teams multiple ways to connect with on-demand interpreters, including a dedicated phone line and secure access from desktop, tablet, or smartphone devices. Built-in technical support and usage reporting also help organizations monitor interpreter activity, understand language needs, and manage language access programs more effectively.
What industries benefit most from using AvantInterpret?
AvantInterpret platform interpreting is used across the public sector, healthcare, social services, education, and more. Whether you’re handling voter inquiries, managing multilingual patient care, or supporting immigrant families, this language service provider solution adapts to your workflow.