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Connecting People Through Language
7 Essential Tips for Effective Translation Quality Assessment
When you’re looking for a language service provider to translate your content into a language you’re not familiar with, it can be hard to gauge translation vendor quality. After all, if you’re not a trained linguist who’s literate in the target language, you won’t be...
The Role of Language and Accessible Communications in Delivering a Digital-First Public Experience
When you’re looking for information or services from the federal government, it’s likely that you’ll try to access them online. After all, the government notes that federally run websites attract two billion hits monthly and that digital experiences are “now the...
5 Common Communication Errors During Patient Handoffs for Patients with LEP
During patient handoffs—that is, the process of transferring a patient from one caretaker or team to another in a healthcare setting—it’s hard to overstate the importance of clear, effective communication. Patient handoffs are a key part of the medical process,...
How Do You Make a Community More Inclusive?
8 Steps to Improve Inclusion for LEP Populations An inclusive community is one that welcomes and embraces people from all sorts of diverse backgrounds—race, religion, age, and even language. Here in the United States, individuals with limited English proficiency (LEP)...
Digital Inclusion and the Role of Language Access and Accessibility
These days, access to technology and understanding how to use it aren’t luxuries — they’re necessities. Since its inception, the internet has become a central part of our daily lives, providing access to critical information, services and opportunities. This has made...
10 Common Misconceptions about Interpreting
Interpreters play a critical role in allowing people from different linguistic backgrounds and experiences to communicate seamlessly with one another. Whether it’s helping a patient with limited English proficiency (LEP) communicate with their doctor or enabling...