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Connecting People Through Language
Enhanced Care Management and Medi-Cal Expansion in 2024
As we enter the new year, there are a handful of important regulatory changes to keep in mind about Medicare and Medicaid. With these changes, the demand for language services like translation and localization is sure to rise in the field of healthcare. On a national...
AI or Human Translation: A Roadmap for Your Translation Project
In the year since OpenAI launched ChatGPT in November 2022, we humans have been scrambling trying to figure out just what to make of artificial intelligence (AI). No matter the industry you work in — government, medicine, or even language services — the use of AI as a...
Organizational Growth through Supplier Diversity and DEI Initiatives
Developing and executing high-quality diversity initiatives — both internally and externally — should be a no-brainer for any organization looking to promote equity and inclusion in their community. Diversity, equity and inclusion (DEI) have become major pillars in...
6 Barriers for LEP Patients on Phone Systems
Whether you’re calling customer service to help you set up your new computer or simply want to get in touch with a local government agency, phone systems and call centers can be tricky enough even for native English speakers to navigate. Faulty voice recognition...
Co-Creating with Diverse Voices from the Beginning: Challenges and Solutions
Earlier this year, Avantpage teamed up with the Athena Group, a women- and minority-owned consulting firm focused on diversity, equity, and inclusion (DEI), to host a virtual event on how to forge connections and build resilient, inclusive communities. This event...
LEP Patients: What It Means to Be Limited English Proficient
A few years before Avantpage was founded, our CEO Luis Miguel’s friend had a bit of a health scare. This friend, a native Spanish speaker with limited English proficiency (LEP), went to the doctor one day to check up on a health concern he’d had. Though he often...