Interpreting Platform
When you need to communicate with individuals with limited English proficiency (LEP) in real time, you need an interpreter. But from determining the language to knowing where to find the right linguist for the job, it can feel like a challenge to figure out where to begin.
AvantInterpret, our in-house interpreting services platform, was designed with these exact needs in mind. Using AvantInterpret, you can tap into our vast network of qualified interpreters for over-the-phone interpreting (OPI) or video remote interpreting (VRI), allowing you to communicate with LEP individuals at the click of a button. With easy, secure, round-the-clock access to interpreters in 150 languages, you can focus on what matters most: the conversation.
Benefits to You
Whether you need ongoing interpreting services for a patient advice line, pre-scheduled remote interpreting for community meetings, or last-minute services for an unexpected need, AvantInterpret can help. The platform is packed full of features that make it easier than ever to connect with an interpreter and communicate with LEP individuals.
Our clients love working with AvantInterpret because of the following features:
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Remote Access
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No Minimum Fee
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On-Demand Interpreting
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No Set-Up Fees
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150+ Languages
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Local Interpreters
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Specialized Interpreters
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Regulatory Compliance
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Phone Line and Web App
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Reporting and Data
When to Use AvantInterpret
Over-the-phone Interpreting (OPI): If you need to provide on-demand support for appointments or telephone helplines, setting up an account in AvantInterpret is free and easy. You provide your dedicated access number to your office or call center staff and they contact us as needed, using a traditional phone line or through our desktop or mobile app. This is a great option for communicating with LEP patients, providing government service information to community members, or answering questions from voters in languages other than English. With interpreters available 24/7, we fit around your working hours with no restrictions.
Video Remote Interpreting (VRI): If you prefer to see the interpreter you’re working with, VRI is a great option and can be accessed through our app on the device of your choice. Your team selects their language (ASL included) and reaches an interpreter within seconds. With this option, everyone has access to the visual cues that are missing in a voice-only call. This can work well for medical appointments, hospital calls, business meetings, and more. Avantpage’s VRI service provides access to sign language interpreters through our same AvantInterpret platform.
If you’re looking for support with a virtual event, meeting, or conference, AvantInterpret may not cover your event needs. Our interpreters are available to join the meeting platform of your choice, and you can read more at our Interpreting Services page.
Struggling with complex, slow interpreter access?
Our platform simplifies interpreter access with ease. Connect instantly to 150 languages on any device, eliminating long wait times and complicated training. Enjoy seamless, on-demand access with just a few clicks.