Platform Interpreting
When you need to communicate with individuals with limited English proficiency (LEP) in real time, you need an interpreter. But from determining the language to knowing where to find the right linguist for the job, it can feel like a challenge to figure out where to begin.
AvantInterpret, our in-house platform interpreting program, was designed with these exact needs in mind. Using AvantInterpret, you can tap into our vast network of qualified interpreters for over-the-phone interpreting (OPI) or video remote interpreting (VRI), allowing you to communicate with LEP individuals at the click of a button. With easy, secure, round-the-clock access to interpreters in 150 languages, you can focus on what matters most: the conversation.
Benefits to You
Whether you need ongoing interpreting services for a patient advice line, pre-scheduled remote interpreting for community meetings, or last-minute services for an unexpected need, AvantInterpret can help. The interpreting software is packed full of features that make it easier than ever to connect with an interpreter and communicate with LEP individuals.
Our clients love working with AvantInterpret because of the following features:
-
Remote Access
-
No Minimum Fee
-
On-Demand Interpreting
-
No Set-Up Fees
-
150+ Languages
-
Local Interpreters
-
Specialized Interpreters
-
Regulatory Compliance
-
Phone Line and Web App
-
Reporting and Data
When to Use AvantInterpret
Over-the-phone Interpreting (OPI): If you need to provide on-demand support for appointments or telephone helplines, setting up an account in AvantInterpret is free and easy. You provide your dedicated access number to your office or call center staff and they contact us as needed, using a traditional phone line or through our desktop or mobile app. This is a great option for communicating with LEP patients, providing government service information to community members, or answering questions from voters in languages other than English. With interpreters available 24/7, we fit around your working hours with no restrictions.
Video Remote Interpreting (VRI): If you prefer to see the interpreter you’re working with, VRI is a great option and can be accessed through our app on the device of your choice. Your team selects their language (ASL included) and reaches an interpreter within seconds. With this option, everyone has access to the visual cues that are missing in a voice-only call. This can work well for medical appointments, hospital calls, business meetings, and more. Avantpage’s VRI service provides access to sign language interpreters through our same AvantInterpret platform.
If you’re looking for support with a virtual event, meeting, or conference, AvantInterpret may not cover your event needs. Our interpreters are available to join the meeting platform of your choice, and you can read more at our Interpreting Services page.
Struggling with complex, slow interpreter access?
Our platform simplifies interpreter access with ease. Connect instantly to 150 languages on any device, eliminating long wait times and complicated training. Enjoy seamless, on-demand access with just a few clicks.
Frequently Asked Questions About AvantInterpret Platform Interpreting
What is AvantInterpret and how does it support language access?
AvantInterpret is a cutting-edge platform interpreting solution that provides real-time access to professional interpreters in over 150 languages. It’s designed to break down language barriers for individuals with limited English proficiency (LEP) through over-the-phone interpreting (OPI) and video remote interpreting (VRI)—anytime, anywhere.
When should I use over-the-phone (OPI) versus video remote interpreting (VRI)?
Use OPI for quick, audio-only connections, such as call centers, helplines, or urgent service requests. Choose VRI when multilingual communication requires visual cues—ideal for healthcare, business settings, or HIPAA-sensitive interactions where visual context helps ensure clarity and comfort. Try the AvantInterpret platform interpreting solution for interpreting services in real-time.
Is AvantInterpret compliant with healthcare and privacy regulations?
Yes. AvantInterpret supports HIPAA-compliant interactions and adheres to strict confidentiality standards. This makes it a trusted choice for healthcare facilities, government agencies, and legal settings where high-quality interpretation and privacy are non-negotiable.
Does AvantInterpret support American Sign Language (ASL)?
Absolutely. Our video interpreting platform offers instant access to qualified ASL interpreters, ensuring deaf and hard-of-hearing individuals have full access to information and services in real time.
What makes AvantInterpret more cost-effective than other interpreting options?
AvantInterpret has no set-up fees, no minimum usage requirements, and flexible pricing. This allows organizations of all sizes to access cost-effective language services without compromising on quality or accessibility.
Can AvantInterpret be used for multilingual events or virtual meetings?
While AvantInterpret supports live interactions, remote simultaneous interpretation for large-scale events or conferencing is handled outside the platform. For those needs, our conference interpreters can join the event platform of your choice—learn more via our main Interpreting Services page.
How easy is it to get started with AvantInterpret?
It’s simple—your team can access interpreters through a dedicated phone line or via our secure desktop, tablet, or smartphone access. You can connect in seconds with on-demand interpreters, and our platform includes built-in technical support and usage reporting to track your language support needs.
What industries benefit most from using AvantInterpret?
AvantInterpret platform interpreting is used across the public sector, healthcare, social services, education, and more. Whether you’re handling voter inquiries, managing multilingual patient care, or supporting immigrant families, this language service provider solution adapts to your workflow.