Healthcare Translation Services

Effective communication is key to empowering your patients and members and to ensuring that they play an active role in their healthcare and make informed medical decisions. By speaking to them in a language that they understand, you engage and retain members and improve patient outcomes. Avantpage’s specialization in healthcare translations and interpreting services enables our clients to provide truly person-centered care.


Whether you’re a hospital looking to improve your patient communication and outreach or a health plan needing to update your provider directories and annual notices, we have specialized teams to help.

We’ve Got You Covered

Health insurance organizations, hospital systems, and medical offices around the country rely on Avantpage for the following:

• Avantpage is ISO certified (ISO 9001 for Quality Management Systems and ISO 17100 for Translation Services) and has robust quality processes.
• We protect PHI every step of the way, with PHI masking technology, trained staff, and US-based systems.
• Our linguists are selected based on their terminology expertise and their knowledge of the communities they are translating for.
• We lower overheads and save costs with our automated workflows, advanced technologies, and user-friendly client portal.
• We stay up-to-date with changing regulations and work with you to meet mandated deadlines and other requirements.

Supporting Whole Person Care

From hospitals and clinics to health plans and life sciences organizations, clients like you have been trusting Avantpage for three decades. When you work with us to offer language services to your patients, members, and consumers, you provide a higher quality of care to all, regardless of cultural background and English proficiency.

Hospitals and Clinics:
Enhancing the Patient Experience

As a healthcare provider, you know that clear communication is key to improving patient health outcomes, lowering readmission rates, and offering equitable, patient-centered care. To fully extend this level of communication to your limited-English proficient patients, you must provide translation and interpreting services. In a hospital or clinical setting, help your patients make informed decisions about their care by providing the following services.

Health Plans and Insurance:
Member Growth and Retention

To grow and retain your member base, you must provide clear, comprehensive communication to all members. Translation and interpreting services are one important way to ensure that your limited-English proficient members receive the same level of communication as anyone else. Many health plan document types are subject to regulations that dictate short turnaround times or alternative formats. We have purpose-built workflows to accommodate this and can print and mail these documents as required.

Public Health Organizations:
Engaging Your Community

Public health organizations and government agencies work closely with Avantpage to promote outreach and engagement among LEP communities. By translating critical public health information into plain, accessible language, you ensure that every individual is informed, no matter what language they speak. This is more important than ever during a public health crisis. Connect with your most vulnerable communities by ensuring that these important communications are translated and shared in a timely manner.

Harnessing Technology For You

Our healthcare clients need translation projects delivered on budget and within short time frames. To meet this need without compromising on quality, we leverage our proprietary technologies to produce fast, accurate translations in a highly secure environment. The following tools support our medical translators and interpreters and ensure the highest quality possible. Our suite of tools is 100% HIPAA-compliant and human linguists are involved at every step of the way.

Advancing Science For All

If you need translation services for clinical trials, medical devices, biotech, pharmaceuticals, and more, Avantpage Life Sciences is here to help. Companies that work with us are able to bring their health innovations to diverse audiences around the world, ensuring that everyone has access to advances in science and medicine.  

Our broad capabilities, specialized experience, and deep understanding of how your industry works makes us your safe choice in life sciences—visit our dedicated Avantpage Life Science website to learn more. 

Avantpage Life Sciences

Quality You Can Trust

The quality of the language support you offer your patients and members directly impacts their health outcomes and experience with your organization. Quality is also at the heart of our healthcare translation and interpreting services. We know that the stakes are high when it comes to medical information and that this is a priority for your organization.

Partnering with us means you’ll receive healthcare translations that are linguistically precise, culturally appropriate, consistent, and tailored to your needs. Our team brings decades of experience to the table, and we’re proud to offer high-quality translations that meet your needs as a healthcare provider.

Quality begins with a rigorous recruitment process — we thoroughly vet the linguists we work with, and have a dedicated team of quality assurance professionals who ensure that every translation meets your high standards. But you don’t have to take our word for it: our quality assurance processes have been vetted and are confirmed by our ISO certifications, ISO 9001 for Quality Management Systems and ISO 17100 for Translation Services.