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Connecting People Through Language
How to Create Equitable Healthcare through Telehealth
Telehealth services can increase equitable healthcare or exacerbate disparities. Telehealth services needs grew exponentially during the pandemic: the number of Medicare visits handled through telehealth increased 63-fold, from 840,000 in 2019 to 52.7 million in 2020....
Ways to Use Language Access to Reduce Disparities in Education
While students whose first language is English can focus on learning school materials, Limited English proficient (LEP) students have to learn the school materials and the language simultaneously, which can be a big challenge for students. And the COVID-19 pandemic...
The Positive Impact of Diversity and Immigrants
Diversity, which includes differences in race, ethnicity, sexual orientation, religion, language, geography, gender, and more, is crucial to the US, as the US was founded on the idea that all people are created equal. In addition, diversity provides new ideas,...
Language Services Work Towards Health Equity Strategies
Healthcare is one area where limited English proficient (LEP) individuals may face inequities in getting high-quality care due to language roadblocks. One federal agency, the Centers for Medicare & Medicaid Service (CMS), has made health equity the first pillar in...
Low-Cost vs. Best Value Procurement for Language Services
In government agencies, procurement (also known as purchasing) can choose between different types of bidding for proposals (RFPs) from vendors for their services. A low-cost bid looks only at the cost of a service and no other factors. With a best-value RFP, the...
Common Components of a Language Access Plan
In the US, everyone has the right to language access. Having language access for those with Limited English Proficiency (LEP) or other communication challenges helps to reduce disparities within social determinants of health and provide equal opportunities for those...