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Connecting People Through Language
How to advance diversity and equity in public transit
Public transit is a major component of urban life. On any given weekday in the United States, city dwellers will board buses, light rails, subways, and other forms of public transportation around 34 million times, according to data from the American Public...
Culturally Competent Outreach Increases LEP Enrollment
Here's how state-based health plans can reduce Medicaid coverage gaps for eligible individuals with limited English proficiency. There have been a handful of significant developments to improve the accessibility of low- or no-cost health insurance over the...
Essential Ways to Improve Equity through Language Access
To improve equity, one step your organization can take is to provide or expand language access for limited English proficient (LEP) individuals and communities. Language access may present itself in many ways: translated website or content, interpreters at healthcare...
How to Improve Website Accessibility
Website accessibility is a way to promote access on your website for those with disabilities. Improving a website’s accessibility benefits everyone—a better structure and experience means greater satisfaction and connection to your brand. You can implement coding,...
How to Make Telehealth Services More Accessible for All Patients
Telehealth services have become a convenient way for patients and healthcare providers to address health issues. And while telehealth and telemedicine are excellent ways to receive care for many people, research shows that telehealth services aren’t always accessible...
How to Work with Sign Language Interpreters
A sign language interpreter communicates between people who are deaf or hard-of-hearing and those who have hearing. A sign language interpreter may be useful or required in many different settings, including healthcare, education, court, an office or other situations....