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Language Access and Services for People who are Deaf or Hard-of-Hearing

Language Access and Services for People who are Deaf or Hard-of-Hearing

by Avantpage | May 4, 2022 | American Sign Language, Customer Experience, Interpreting Services, Language Industry, Technology, Video remote interpreting

Based on standard hearing exams, one in eight people in the US aged 12 years or older has hearing loss in both ears. This number equals 13 percent of the population or 30 million people. The Americans with Disabilities Act (ADA) requires title II (state and local...
ADA and Section 508: What is it and What’s the Difference?

ADA and Section 508: What is it and What’s the Difference?

by Avantpage | Mar 17, 2022 | Customer Experience, Localization, Specialized Translation, Technology, Translation, Uncategorized

Sign Up for Webinar Notifications about ADA and Accessibility The Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act of 1973 are civil rights laws protecting those with divergent abilities. We’ll cover what these laws are and examples for...
How Health Literacy and Language Impact Health

How Health Literacy and Language Impact Health

by Avantpage | Feb 2, 2022 | Customer Experience, Healthcare Translation, Interpreting Services, Uncategorized

When you have a health decision to make, do you feel fully informed and armed with the knowledge to make a decision? Do you understand what the doctor told you? Interpreting basic health information, especially when it’s a serious issue or you’re feeling pressured for...
Using Data to Reduce Health Disparities

Using Data to Reduce Health Disparities

by Avantpage | Jan 5, 2022 | Client-Vendor Partnerships, Customer Experience, Healthcare Translation, Interpreting Services

Healthcare Effectiveness Data and Information Set (HEDIS) Patients and families with limited English proficiency (LEP) face disparities in healthcare treatment, resulting in lower-quality care and poorer health outcomes. Disparities in healthcare occur in LEP...
How an LSP Can Strategize Your Language Access Plan

How an LSP Can Strategize Your Language Access Plan

by Avantpage | Dec 15, 2021 | Customer Experience, Translation, Uncategorized

Download now: How to build a language access plan A language access plan is a document that describes how an organization plans to provide services to individuals who are non-English speaking or have limited English proficiency (LEP). A language access plan helps to...
Why You Shouldn’t Use Google Translate for your Multilingual Website

Why You Shouldn’t Use Google Translate for your Multilingual Website

by Avantpage | Nov 17, 2021 | Customer Experience, Localization, Translation

Machine translation (MT) is just that—a machine (software) that translates content. For the most basic machine translation service, such as Google Translate, a human isn’t involved in the translation. Machine translation is good for some types of content such as...
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