by Mimi Moore | Nov 22, 2023 | Healthcare Translation, Interpreting Services, Over-the-phone interpreting, Video remote interpreting
Download now: Understanding Remote Interpreting for Healthcare Whether you’re calling customer service to help you set up your new computer or simply want to get in touch with a local government agency, phone systems and call centers can be tricky enough even for...
by Mimi Moore | Oct 18, 2023 | Customer Experience, Healthcare News, Healthcare Translation
Download: Understanding Remote Interpreting for Healthcare A few years before Avantpage was founded, our CEO Luis Miguel’s friend had a bit of a health scare. This friend, a native Spanish speaker with limited English proficiency (LEP), went to the doctor one day to...
by Mimi Moore | Oct 4, 2023 | Customer Experience, Healthcare News, Healthcare Translation
Download now: Understanding Remote Interpreting for Healthcare It should come as no surprise that strong health literacy is associated with more positive health outcomes. Health literacy — that is, an individual’s ability to understand and utilize information on...
by Mimi Moore | Jul 19, 2023 | Customer Experience, Healthcare Translation, Interpreting Services
Download now: Understanding Remote Interpreting for Healthcare Navigate a person-centered care system through language preference and trauma-informed services with these considerations. At the surface level, language services like translation and interpreting might...
by Mimi Moore | Jun 7, 2023 | Healthcare Translation, Interpreting Services, Technology
Download now: Understanding Remote Interpreting for Healthcare You probably don’t need us to remind you that in 2020, the United States declared the COVID-19 pandemic to be a public health emergency (PHE) — but now it’s looking like we’re finally in the clear, after...
by Mimi Moore | May 17, 2023 | Healthcare Translation, Interpreting Services, Technology
Get the Guide to Language Access Plans Are you developing a language access plan? Here’s how you can get started with community and language assessments A language access plan is a must-have for many organizations: healthcare providers, public agencies, legal...
