by Avantpage | Jun 15, 2022 | Customer Experience, Healthcare Translation, Interpreting Services, Translation, Translation Resources
Healthcare is one area where limited English proficient (LEP) individuals may face inequities in getting high-quality care due to language roadblocks. One federal agency, the Centers for Medicare & Medicaid Service (CMS), has made health equity the first pillar in...
by Avantpage | May 18, 2022 | Customer Experience, Interpreting Services, Translation, Translation Resources
Download your language access plan guide In the US, everyone has the right to language access. Having language access for those with Limited English Proficiency (LEP) or other communication challenges helps to reduce disparities within social determinants of health...
by Avantpage | May 4, 2022 | American Sign Language, Customer Experience, Interpreting Services, Language Industry, Technology, Video remote interpreting
Based on standard hearing exams, one in eight people in the US aged 12 years or older has hearing loss in both ears. This number equals 13 percent of the population or 30 million people. The Americans with Disabilities Act (ADA) requires title II (state and local...
by Avantpage | Mar 17, 2022 | Customer Experience, Localization, Specialized Translation, Technology, Translation, Uncategorized
The Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act of 1973 are civil rights laws protecting those with divergent abilities. We’ll cover what these laws are and examples for accessibility and language access. What is the ADA and Section...
by Avantpage | Feb 2, 2022 | Customer Experience, Healthcare Translation, Interpreting Services, Uncategorized
When you have a health decision to make, do you feel fully informed and armed with the knowledge to make a decision? Do you understand what the doctor told you? Interpreting basic health information, especially when it’s a serious issue or you’re feeling pressured for...
by Avantpage | Jan 5, 2022 | Client-Vendor Parnterships, Customer Experience, Healthcare Translation, Interpreting Services
Healthcare Effectiveness Data and Information Set (HEDIS) Patients and families with limited English proficiency (LEP) face disparities in healthcare treatment, resulting in lower-quality care and poorer health outcomes. Disparities in healthcare occur in LEP...
