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LEP Patients: What It Means to Be Limited English Proficient

LEP Patients: What It Means to Be Limited English Proficient

by Mimi Moore | Oct 18, 2023 | Customer Experience, Healthcare News, Healthcare Translation

Download: Understanding Remote Interpreting for Healthcare A few years before Avantpage was founded, our CEO Luis Miguel’s friend had a bit of a health scare.  This friend, a native Spanish speaker with limited English proficiency (LEP), went to the doctor one day to...
Improving Accessible Language to Support Health Literacy

Improving Accessible Language to Support Health Literacy

by Mimi Moore | Oct 4, 2023 | Customer Experience, Healthcare News, Healthcare Translation

Download now: Understanding Remote Interpreting for Healthcare It should come as no surprise that strong health literacy is associated with more positive health outcomes.  Health literacy — that is, an individual’s ability to understand and utilize information on...
How These 5 Public Libraries Across the United States are Fostering Equity

How These 5 Public Libraries Across the United States are Fostering Equity

by Mimi Moore | Sep 20, 2023 | Culture & Tradition, Customer Experience, Technology

Download our Language Identification Printout Public libraries are a lot more than just book repositories. Historically, libraries in the United States have served as safe havens for community members from all walks of life. Beyond providing us with a wealth of free...
How to Partner with Community Based Organizations

How to Partner with Community Based Organizations

by Mimi Moore | Aug 23, 2023 | Culture & Tradition, Customer Experience, Translation Resources

Download our Language Identification Printout If you’re trying to improve your company or agency’s relationship with local limited English proficient (LEP) populations, you may have been advised to partner up with a community-based organization — but what does that...
Language Preference and Trauma-Informed Care

Language Preference and Trauma-Informed Care

by Mimi Moore | Jul 19, 2023 | Customer Experience, Healthcare Translation, Interpreting Services

Download now: Understanding Remote Interpreting for Healthcare Navigate a person-centered care system through language preference and trauma-informed services with these considerations. At the surface level, language services like translation and interpreting might...
Language Access and Immigrant Housing Assistance

Language Access and Immigrant Housing Assistance

by Mimi Moore | Jul 5, 2023 | Customer Experience, Interpreting Services, Technology, Translation Resources

10 Areas to Define in your Language Access Plan Learn how immigrant housing assistance can bridge the gaps in services with equitable language services with these tips. Although it’s illegal for rental agencies and mortgage lenders to discriminate against individuals...
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