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Culturally Competent Outreach Increases LEP Enrollment

Culturally Competent Outreach Increases LEP Enrollment

by Mimi Moore | Jan 4, 2023 | Customer Experience, Healthcare News, Healthcare Translation

Webinars on language access for Healthcare Providers Here’s how state-based health plans can reduce Medicaid coverage gaps for eligible individuals with limited English proficiency.    There have been a handful of significant developments to improve the...
Essential Ways to Improve Equity through Language Access

Essential Ways to Improve Equity through Language Access

by Mimi Moore | Dec 21, 2022 | Customer Experience, Localization, Translation Resources

To improve equity, one step your organization can take is to provide or expand language access for limited English proficient (LEP) individuals and communities. Language access may present itself in many ways: translated website or content, interpreters at healthcare...
How to Improve Website Accessibility

How to Improve Website Accessibility

by Mimi Moore | Dec 9, 2022 | Customer Experience, Translation

Website accessibility is a way to promote access on your website for those with disabilities. Improving a website’s accessibility benefits everyone—a better structure and experience means greater satisfaction and connection to your brand. You can implement coding,...
Language Services Work Towards Health Equity Strategies

Language Services Work Towards Health Equity Strategies

by Avantpage | Jun 15, 2022 | Customer Experience, Healthcare Translation, Interpreting Services, Translation, Translation Resources

Healthcare is one area where limited English proficient (LEP) individuals may face inequities in getting high-quality care due to language roadblocks. One federal agency, the Centers for Medicare & Medicaid Service (CMS), has made health equity the first pillar in...
Common Components of a Language Access Plan

Common Components of a Language Access Plan

by Avantpage | May 18, 2022 | Customer Experience, Interpreting Services, Translation, Translation Resources

Download your language access plan guide In the US, everyone has the right to language access. Having language access for those with Limited English Proficiency (LEP) or other communication challenges helps to reduce disparities within social determinants of health...
Language Access and Services for People who are Deaf or Hard-of-Hearing

Language Access and Services for People who are Deaf or Hard-of-Hearing

by Avantpage | May 4, 2022 | American Sign Language, Customer Experience, Interpreting Services, Language Industry, Technology, Video remote interpreting

Based on standard hearing exams, one in eight people in the US aged 12 years or older has hearing loss in both ears. This number equals 13 percent of the population or 30 million people. The Americans with Disabilities Act (ADA) requires title II (state and local...
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