by Avantpage | May 4, 2022 | American Sign Language, Customer Experience, Interpreting Services, Language Industry, Technology, Video remote interpreting
Based on standard hearing exams, one in eight people in the US aged 12 years or older has hearing loss in both ears. This number equals 13 percent of the population or 30 million people. The Americans with Disabilities Act (ADA) requires title II (state and local...
by Avantpage | Mar 17, 2022 | Customer Experience, Localization, Specialized Translation, Technology, Translation, Uncategorized
Sign Up for Webinar Notifications about ADA and Accessibility The Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act of 1973 are civil rights laws protecting those with divergent abilities. We’ll cover what these laws are and examples for...
by Avantpage | Feb 2, 2022 | Customer Experience, Healthcare Translation, Interpreting Services, Uncategorized
When you have a health decision to make, do you feel fully informed and armed with the knowledge to make a decision? Do you understand what the doctor told you? Interpreting basic health information, especially when it’s a serious issue or you’re feeling pressured for...
by Avantpage | Jan 5, 2022 | Client-Vendor Partnerships, Customer Experience, Healthcare Translation, Interpreting Services
Healthcare Effectiveness Data and Information Set (HEDIS) Patients and families with limited English proficiency (LEP) face disparities in healthcare treatment, resulting in lower-quality care and poorer health outcomes. Disparities in healthcare occur in LEP...
by Avantpage | Dec 15, 2021 | Customer Experience, Translation, Uncategorized
Download now: How to build a language access plan A language access plan is a document that describes how an organization plans to provide services to individuals who are non-English speaking or have limited English proficiency (LEP). A language access plan helps to...
by Avantpage | Nov 17, 2021 | Customer Experience, Localization, Translation
Machine translation (MT) is just that—a machine (software) that translates content. For the most basic machine translation service, such as Google Translate, a human isn’t involved in the translation. Machine translation is good for some types of content such as...