by Mimi Moore | Feb 21, 2024 | Healthcare Translation, Interpreting Services, Translation
Download Your Free eBook: Language Access in Healthcare Every year, the Centers for Medicare & Medicaid Services (CMS) release a series of star ratings that patients can use to evaluate the quality of the services that a Medicare Advantage health plan offers. As a...
by Mimi Moore | Feb 7, 2024 | Culture & Tradition, Interpreting Services, Specialized Translation
Download our CMS poster on Indigenous Languages All too often, conversations about language access focus on languages that are spoken most widely throughout the country — think languages like Spanish, Chinese, Tagalog or your local threshold languages. And while it’s...
by Mimi Moore | Nov 22, 2023 | Healthcare Translation, Interpreting Services, Over-the-phone interpreting, Video remote interpreting
Download now: Understanding Remote Interpreting for Healthcare Whether you’re calling customer service to help you set up your new computer or simply want to get in touch with a local government agency, phone systems and call centers can be tricky enough even for...
by Mimi Moore | Jul 19, 2023 | Customer Experience, Healthcare Translation, Interpreting Services
Download now: Understanding Remote Interpreting for Healthcare Navigate a person-centered care system through trauma-informed language services. At the surface level, language services like translation and interpreting might seem like fairly straightforward processes:...
by Mimi Moore | Jul 5, 2023 | Customer Experience, Interpreting Services, Technology, Translation Resources
10 Areas to Define in your Language Access Plan Learn how immigrant housing assistance can bridge the gaps in services with equitable language services with these tips. Although it’s illegal for rental agencies and mortgage lenders to discriminate against individuals...
by Mimi Moore | Jun 7, 2023 | Healthcare Translation, Interpreting Services, Technology
Download now: Understanding Remote Interpreting for Healthcare You probably don’t need us to remind you that in 2020, the United States declared the COVID-19 pandemic to be a public health emergency (PHE) — but now it’s looking like we’re finally in the clear, after...
