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Connecting People Through LanguageHow to Provide Language Access for Indigenous Languages
All too often, conversations about language access focus on languages that are spoken most widely throughout the country — think languages like Spanish, Chinese, Tagalog or your local threshold languages. And while it’s certainly important to cater your language...
Language Access in Elections that Every Official Should Know
2024 is shaping up to be a big year in politics — with the Republican Party’s primary elections already under way, there are a lot of elections to watch out for. Voting in these elections is an important aspect of civic life here in the United States, but many...
Enhanced Care Management and Medi-Cal Expansion in 2024
As we enter the new year, there are a handful of important regulatory changes to keep in mind about Medicare and Medicaid. With these changes, the demand for language services like translation and localization is sure to rise in the field of healthcare. On a national...
AI or Human Translation: A Roadmap for Your Translation Project
In the year since OpenAI launched ChatGPT in November 2022, we humans have been scrambling trying to figure out just what to make of artificial intelligence (AI). No matter the industry you work in — government, medicine, or even language services — the use of AI as a...
Organizational Growth through Supplier Diversity and DEI Initiatives
Developing and executing high-quality diversity initiatives — both internally and externally — should be a no-brainer for any organization looking to promote equity and inclusion in their community. Diversity, equity and inclusion (DEI) have become major pillars in...
6 Barriers for LEP Patients on Phone Systems
Whether you’re calling customer service to help you set up your new computer or simply want to get in touch with a local government agency, phone systems and call centers can be tricky enough even for native English speakers to navigate. Faulty voice recognition...