by Roxanne Addison | Dec 18, 2024 | Healthcare Translation, Translation Resources
The Centers for Medicare & Medicaid Services (CMS) administer critical programs for residents of the United States in need of free or low-cost health plans. These programs are particularly critical for individuals with limited English proficiency (LEP) — in 2021,...
by Mimi Moore | Nov 20, 2024 | Healthcare News, Healthcare Translation, Interpreting Services
Clear, effective communication between healthcare providers and their patients is essential for improving health outcomes, especially within minority communities. However, the path to understanding isn’t always straightforward. While speaking the same language as your...
by Mimi Moore | Oct 23, 2024 | Customer Experience, Healthcare Translation, Translation
Health insurance providers have to work with extremely tight timelines to ensure that patients receive communications and letters about their plans in a timely fashion. Since California’s Department of Health Care Services issued APL 21-011 in 2022, California’s...
by Mimi Moore | Oct 9, 2024 | Customer Experience, Healthcare Translation
It’s no secret that speaking your patient’s language goes a long way toward reducing the risk for error in healthcare. Language access is an absolutely critical aspect of making sure that patients with limited English proficiency get the care that they need —...
by Roxanne Addison | Sep 24, 2024 | Healthcare Translation, Interpreting Services, Technology
Artificial intelligence (AI) is transforming many industries, including language services, like interpreting, and the healthcare sector. Working at the intersection of these areas, we see our clients struggling to figure out how best to benefit from exciting...
by Mimi Moore | Aug 21, 2024 | Healthcare Translation, Interpreting Services, Simultaneous Interpreting
During patient handoffs—that is, the process of transferring a patient from one caretaker or team to another in a healthcare setting—it’s hard to overstate the importance of clear, effective communication. Patient handoffs are a key part of the medical process,...