Avantpage is pleased to announce that we will be partnering with L.A. Care on translations and Alternative Format Services through a new multi-year contract. LA Care provides free and low cost comprehensive health, dental and vision benefits to low-income residents of Los Angeles County. As of January 2014, L.A. Care has enrolled 535,995 Medi-Cal members and 6,865 Medicare Advantage (SNP) members.
For more information on Avantpage’s translation services for health plans, click here.
Originally known as the Local Initiative Health Authority for Los Angeles County, L.A. Care was created in 1994 by the State of California to serve Los Angeles County residents as the locally developed health plan in the county’s two-plan model. L.A. Care is a federally qualified health maintenance organization, and a California-licensed Knox-Keene health plan. Avantpage will be providing Translation and Alternative Format Services including Braille, Large Print, Audio and ADA Compliant PDFs. Avantpage will be working with L.A. Care to translate their member documentation, written and electronic materials into L.A. Care’s threshold languages. Over 50% of L.A. Care’s members prefer to communicate in a language other than English, and our translation services will allow them to take better control of their health by enhancing understanding of L.A. Care’s benefits, literature and membership information.
For more information on our Alternative Formats, Click here.
Avantpage looks forward to working with L.A. Care’s Cultural & Linguistic Services Unit to provide comprehensive, cost effective translation services that will boost communication between L.A. Care and its members.