Solid translation project management is the key to keeping the process running as smoothly and stress-free as possible. However, many people are involved in your translation project, including those in your organization and the individuals with your Language Services Provider. All those people can result in the proverbial problem of too many cooks in the kitchen. So, how can you clearly define everyone’s responsibilities to keep your translation project management on track? We’d suggest at RACI chart.

What is a RACI chart and what does it have to do with translation project management?

A RACI chart, also known as a responsibility assignment matrix or a linear responsibility chart, defines the various roles needed for completing task or deliverables for a project. It is a handy tool for clarifying roles and responsibilities in cross-functional and departmental projects and processes. RACI is an acronym that stands for the following:

  • R: Responsible
  • A: Accountable
  • C: Consulted
  • I: Informed

For translation project management, a RACI chart can help every person involved understand what their role is and the expectations that go along with it.

How does a RACI chart work?

Each of the words and letters in RACI refers to a person’s responsibility and role in the project. Here’s a further definition of each one and examples of how it might apply to your translation project management:

  • R: Give this letter to those people who do the work to complete the task. For your translation project management, this might refer to team members from your LSP such as your translator. Internally, an “R” person might be an individual responsible for compiling information to send to your LSP, or for communicating changes and edits.
  • A: This person is the individual ultimately answerable for the correct and thorough completion of the deliverable or task. In other words, the person who is accountable must approve the work that responsible individuals provide. The most important aspect to keep in mind is that there must be only one person specified as “accountable” for each task or deliverable. Otherwise, your translation project may get mired in non-decisions.
  • C: These people are typically subject matter experts whose opinions will bring value to the project. While there is two-way communication with these individuals, they are not responsible for producing work or making decisions.
  • I: These individuals receive updates on the progress via one-way communication. They play a lesser role in the project’s actual execution.

How can I use a RACI chart with my translation project management?

A RACI chart can help with translation project management by clearly defining the roles of every person involved. According to a Gallup study, employees who have clear priorities at work are more likely to be engaged and achieve better results.

Before you begin your next translation project, download our free translation project RACI chart template and fill it out based on your organization. Consider all the people who may be involved and what roles they will play. Then, introduce the RACI chart at the beginning of your translation project and show each person the part they are expected to play. By clearly laying out expectations and involved at the beginning of your translation project management, you are more likely to have better results and a less stressful process.

Effective translation project management is one of the many benefits of working with Avantpage. If you want to learn more about how we can work together to streamline your translation projects, give us a call at 530-750-2040, or request a free quote.


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