by Mimi Moore | Oct 23, 2024 | Customer Experience, Healthcare Translation, Translation
Health insurance providers have to work with extremely tight timelines to ensure that patients receive communications and letters about their plans in a timely fashion. Since California’s Department of Health Care Services issued APL 21-011 in 2022, California’s...
by Mimi Moore | Oct 9, 2024 | Customer Experience, Healthcare Translation
It’s no secret that speaking your patient’s language goes a long way toward reducing the risk for error in healthcare. Language access is an absolutely critical aspect of making sure that patients with limited English proficiency get the care that they need —...
by Mimi Moore | Sep 4, 2024 | Customer Experience, Desktop Publishing, Technology
When you’re looking for information or services from the federal government, it’s likely that you’ll try to access them online. After all, the government notes that federally run websites attract two billion hits monthly and that digital experiences are “now the...
by Mimi Moore | Jan 17, 2024 | Customer Experience, Elections Translation, Translation Resources
Request Your Free Quote for Elections Materials 2024 is shaping up to be a big year in politics — with the Republican Party’s primary elections already under way, there are a lot of elections to watch out for. Voting in these elections is an important aspect of civic...
by Mimi Moore | Dec 6, 2023 | Client-Vendor Partnerships, Customer Experience
Developing and executing high-quality diversity initiatives — both internally and externally — should be a no-brainer for any organization looking to promote equity and inclusion in their community. Diversity, equity and inclusion (DEI) have become major pillars in...
by Mimi Moore | Oct 18, 2023 | Customer Experience, Healthcare News, Healthcare Translation
Download: Understanding Remote Interpreting for Healthcare A few years before Avantpage was founded, our CEO Luis Miguel’s friend had a bit of a health scare. This friend, a native Spanish speaker with limited English proficiency (LEP), went to the doctor one day to...
