by Avantpage | Jan 5, 2022 | Client-Vendor Partnerships, Customer Experience, Healthcare Translation, Interpreting Services
Healthcare Effectiveness Data and Information Set (HEDIS) Patients and families with limited English proficiency (LEP) face disparities in healthcare treatment, resulting in lower-quality care and poorer health outcomes. Disparities in healthcare occur in LEP...
by Avantpage | Dec 15, 2021 | Customer Experience, Translation, Uncategorized
Download now: How to build a language access plan A language access plan is a document that describes how an organization plans to provide services to individuals who are non-English speaking or have limited English proficiency (LEP). A language access plan helps to...
by Avantpage | Nov 17, 2021 | Customer Experience, Localization, Translation
Machine translation (MT) is just that—a machine (software) that translates content. For the most basic machine translation service, such as Google Translate, a human isn’t involved in the translation. Machine translation is good for some types of content such as...
by Avantpage | Feb 14, 2018 | Customer Experience
Making Your Translation Project Easy With more than 20 years of experience offering high-quality translations, the Avantpage team could go on and on about ways to make your translation project easier from a Language Service Provider’s perspective. We wanted to find...
by Avantpage | Feb 18, 2015 | Company News, Customer Experience
Our 2014 survey has been completed, and once again respondents have provided us with valuable feedback we use to measure, analyze and improve our performance. At Avantpage, goal #1 is to provide exceptional service at every level, to every customer, through every step...
by Avantpage | Dec 5, 2014 | Company News, Customer Experience
Every year, Avantpage conducts a survey designed to gather information from our clients on how we are doing and where we can improve. This year is no different. We are putting the finishing touches on our 2014 Survey, and hope to have it in our clients’ hands by the...